Getting Logs

Network administrators can get bug report logs, including a logcat file and a configuration file, to expedite debugging.

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To get logs:

1.

In the AudioCodes Android Device Utility (seeAndroid Device Utility for more information about the application), enter the phone's IP address, click SSH Connect and browse to a folder on the PC to which to send the information.

2.

Click Get Logs; after a short period, view a 'Finished' indication in the results pane.

3.

Open the folder on the PC to which you commanded the application to send the information.

4.

Unzip the zipped files and open the txt files to view the report.